Last updated: 26 June 2025
Welcome to ocean-queen.net (the “Website”), operated by SAM ZINTILIS ENTERPRISES LTD, a company registered in Cyprus under registration number HE 385610, with VAT number 10385610L (“we”, “our”, or “us”).
Please read the following terms and conditions carefully before using our Website or making a booking. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions.
We provide information and the ability to book experiences and services related to our offerings on ocean-queen.net.
All bookings are subject to availability and confirmation. You must be at least 18 years old to make a reservation.
Full payment is required at the time of booking unless stated otherwise. We accept online payments via secure methods.
We operate a 24-hour notice prior to departure refund policy. Cancellations made at least 24 hours before the scheduled departure will be eligible for a full refund.
No refunds will be provided for cancellations made within 24 hours of the scheduled departure time.
We reserve the right to modify or cancel any booking due to unforeseen circumstances, including weather conditions or safety concerns. In such cases, customers will be offered a full refund or the option to reschedule.
We shall not be held liable for any direct, indirect, or consequential damages or losses arising from the use of our services or Website. Participation in any experience is at your own risk.
Your personal information will be handled in accordance with our Privacy Policy.
These Terms and Conditions are governed by the laws of the Republic of Cyprus. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Cyprus.
If you have any questions, please contact us via the contact form on our Website.
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